Terms of service

Last updated: 11th September 2025

1. Overview

This website is operated by Gleam & Co. By visiting or purchasing from our store, you agree to be bound by these Terms of Service, including all additional policies referenced here or available by hyperlink. These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

2. Use of Our Site

  • You agree not to use our products for any unlawful purpose or violate any laws in your jurisdiction.
  • We reserve the right to refuse service to anyone for any reason at any time, in compliance with Australian law.

3. Products and Services

  • All descriptions, pricing, and availability of products are subject to change at any time without notice.
  • We make every effort to display product colours and images accurately, but we cannot guarantee your device’s display will be exact.
  • We reserve the right to discontinue any product at any time.

4. Pricing and Payments

  • Prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We accept major credit cards and other payment methods offered at checkout.
  • All payments must be received before your order is processed and shipped.

5. Shipping and Delivery

{{ shop.name }} is an Australian-based company. We currently only ship within Australia. Shipping terms, timeframes, and costs are outlined in our Shipping Policy, which forms part of these Terms.

6. Returns and Refunds

Your rights under the Australian Consumer Law are protected. You are entitled to a repair, replacement, or refund if a product is faulty, damaged, or not as described. For more details, see our Returns Policy.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights, remedies, or guarantees you have under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law. These Terms apply in addition to your statutory rights.

8. Limitation of Liability

To the maximum extent permitted by law, {{ shop.name }} is not liable for any indirect, incidental, or consequential loss arising from your use of our products or services. This does not exclude liability for faulty products as required under the ACL.

9. Privacy

Your submission of personal information is governed by our Privacy Policy. By using this site, you consent to our collection, use, and disclosure of personal data in accordance with that policy.

10. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of {{ shop.name }} or its licensors and is protected by Australian copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any content without express written permission.

11. Termination

We may suspend or terminate access to our services if you breach these Terms. All obligations and liabilities incurred before termination will survive.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately when posted on the website. It is your responsibility to check this page periodically for updates.

13. Contact Information

Questions about the Terms of Service should be sent via our Contact page.